 |
| SHIPPING AND RETURNS |
|
|
 |
| Returns: Prior authorization is required for all returns. Please call, fax, or email your request for return authorization prior to shipping the item(s). Please include the following: Name, Return Address, Reason for return (including description of problem, if believed to be defective, and desired action (repair, replace, credit). A return authorization number (RAN) will be assigned to each return. Returns received without a RAN printed on the outside of the package will be refused. Artus Clothing assumes no responsibility for packages returned without a RAN. All overstock returns will be charged a 15% restocking fee, and must be in new condition (original packaging) with original tags and/or labels. Any product shipped to you in error must be acknowledged and returned within 10 working days to receive a full credit. Damage, Shipping or Billing Errors: Please inspect all shipments upon delivery. If damaged, have UPS make a note. Open your order immediately and check the contents. Any claims for damaged goods should be filed promptly with UPS. Report any shipping or billing errors immediately. |
|
|
|
|
|
